(754) 307-4034 (701) 238-3301topcleaningservicefl@gmail.comNOW SERVICING BROWARD COUNTY, FLORIDA (754) 307-4034 (701) 238-3301topcleaningservicefl@gmail.comNOW SERVICING BROWARD COUNTY, FLORIDA

Introduction

Top Cleaning ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or booking our services.

Information We Collect

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Service address
  • Payment information (processed securely — we do not store card data)
  • Messages and inquiries submitted through our contact form

Information Collected Automatically

  • Browser type and device information
  • Pages visited and time spent on our website
  • IP address and general location data
  • Cookies and usage analytics

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm cleaning appointments
  • Process payments and send invoices
  • Respond to questions and customer support requests
  • Send appointment reminders and service updates
  • Improve our website and service quality
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of the site may not function correctly without them.

Data Sharing

We may share your information only with:

  • Service providers who assist in operating our website and booking system (e.g., payment processors, scheduling tools)
  • Legal authorities if required by law or to protect our rights
  • Business partners strictly necessary to fulfill your service request

All third parties are required to maintain the confidentiality of your information.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. Payment information is handled through encrypted, PCI-compliant processors. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • File a complaint with a data protection authority

To exercise any of these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our services after changes are posted constitutes your acceptance.

Contact Us

For any privacy-related questions or requests:

HR

Last updated: March 2026